Terms Of Business

When you instruct us to act on your behalf then our relationship is governed by our Terms of Business. You can view these by clicking on the link below. Whilst we may review these from time to time it is the version that is current at the date you give us instructions to act for you that is relevant. You will be deemed to have accepted these Terms of Business when you instruct us to act. You are welcome to print off a copy for your own records if you wish. If you would like us to send a hard copy to you, please just ask.

The VAT registration number of Hayward Moon Property Lawyers is 895 8875 31

If you have any queries or concerns about our work for you, please take them up in the first instance with the fee earner involved.  If that does not resolve the problem to your satisfaction or you would prefer not to speak to the fee earner, then please take it up with a partner in the firm who will deal with this in accordance with the firm's established complaints procedure.  The partners are Nicholas Moon, Mark Hayward and Joanna Crosby whose details appear on this website.  Should this procedure not resolve your concern then you have the right to refer the matter to the legal Ombudsman.


View our current Terms of Business

Our Practice numbers issued by the Council for Licensed Conveyancers for each of our offices are:

  • Ipswich 504937
  • Bury St Edmunds 506021
  • Diss 511570
  • Cambridge 505489
  • Colchester 4820
Ipswich 01473 234730
Bury St Edmunds 01284 727290
Diss 01379 646040
Cambridge 01223 236555
Colchester 01206 710717

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