I have been very pleased with the service I received from Hayward Moon during the purchase of my new home. Rachel was professional, helpful and very responsive throughout the process. She kept me informed at each stage, explained things clearly and was always willing to answer my questions. She also worked hard to keep the purchase moving forward and liaised with the other parties when needed. Buying a property can be stressful, but Rachel made the legal side of the process much easier and gave me confidence that everything was being handled properly. I would highly recommend Rachel and Hayward Moon to anyone looking for a professional, reliable and approachable conveyancing solicitor. Thank you very much for all your help and support.

We had an excellent experience from start to finish, Hayward Moon provided a great service, knowledgeable efficient at all times, our conveyancer was Hayley Wright and her team. If I had a query it was answered straight away by phone and email which was very important to us. The purchase was completed in a timely manner , we felt properly advised and supported throughout and feel very fortunate to have chosen such a competent and conveyancing team , many thanks.

I have used Hayward Moon for several property transactions and continue to be thoroughly impressed. Kaylee has acted on my behalf multiple times and provides an exceptional level of service; her attention to detail is meticulous, and she is extremely responsive, staying on top of all matters throughout the process. This latest transaction was another extremely positive experience. The entire team at Hayward Moon demonstrates outstanding professionalism and efficiency. I would not hesitate to recommend their services.

Efficient, prompt and supportive. Highly recommend Hayley, she did a brilliant job for me and I would use her again.

The service from Shona Arnold at the Bury St Edmunds branch has been fantastic. She responds to all correspondence promptly and professionally and has ensured the process has ran smoothly from start to finish. Highly recommend.

The service that we have recieved from Haywood Moon was exemplary. Everything was dealt with in a very professional and friendly manner. We cannot fault them and we would highly recomment the services of Annabel and Maja who dealt with our complex issue.

Absolutely brilliant company! Would have no hesitation in recommending them. From start to finish they were totally committed to giving you the best service. Always happy to advise and give you information. Well done Zoe and Sammy! You made house selling and buying which is considered one of the most stressful things you can do a lot easier.

We appointed John to act for our sale and purchase, having seen Hayward Moon advertised in a brochure from Sheridans estate agent, and were glad we did. We really appreciated being able to contact John directly, which made getting responses to our queries straightforward, and he was always quick to respond. Right from the start everything was clearly set out, about the charges and the process. Having to make a decision whether to break our chain was made easier with John’s advice. Thank you for helping us get to the end point, much appreciated.

I cannot HIGHLY RECOMMEND this company enough. My sister and I were out of our depth, many times, but Karen Skene at Hayward Moon guided us through the whole procedure which made it all feel seamless. She helped us with professionalism and expert knowledge, but at the same time was very patient, friendly and approachable. I would give 10 stars if I could.

Exceptional and professional service from start to finish. John and Linda are a dynamic duo to be reckoned with, Jo and Christina also helped ensure a smooth process. Not my first time using Hayward Moon and likely not my last

From start to finish I can not recommend Hayward moon enough . Katie was our go to lady , she was kind helpful and very informative at all times. She was always on the case for us and nothing was too much trouble . She was always at the end of the phone or email . Extremely professional and a credit to you . Thankyou.

We were recommended to Hayward Moon from our estate agent for the property we were purchasing, Shireen has been very good at communicating throughout the process and answering all of our questions! They are not the cheapest, but worth the extra money! You pay for what you get!! Thank you all, I will be coming back to you for my next purchase.

Selling property is a stressful experience but we felt confident through the process in the hands of Shona from the Bury St Edmunds branch. She was prompt and thorough during all the to-ing and fro-ing and we would highly recommend her services.

Katie at Hayward Moon has been great helping with our house sale. These things always seem to take longer than you’d expect, but she has made sure the buyer has got all they needed so we can complete. We found the online onboarding portal quite a faff, but I suspect this is standard these days, so it was great to have a named person to deal with when we had queries. It was really helpful for Hayward Moon to be able to deal with the sale remotely, with all requirements for ID and evidence able to be competed online, while knowing they were local to the house and estate agents at the same time.

I was very impressed with the responsiveness and proffesionalism of Ami. Ami would always reply promptly, and kept me up to date on all progress. I was very pleased I chose to use Haywood Moon.

Kerryanne was excellent throughout and the overall experience was smooth and effiecient, even through the inevitable stressful patches of the conveyancing process.

This is the second property I have purchased using Hayward Moon, and once again I received excellent service throughout. The team kept me well informed and made the whole process straightforward. Kaylee and Karen have been especially helpful, responsive and reassuring, always taking the time to answer my questions and keep everything moving. I am a very happy repeat customer and would not hesitate to use Hayward Moon again or recommend them to others.

This is the second time we have used Hayward Moon, and as before, they handled all the details effectively and professionally. They were always responsive and available immediately to answer any questions. Jessie was very proactive in making contact and ensuring everything went smoothly. Their fees are transparent and fair. Would use them again and highly recommend them.

I cannot recommend Zoe and Sammy at Hayward Moon highly enough. The additional premium is worth the service you receive from Hayward Moon. As a first-time buyer, I went into the process knowing very little about conveyancing, but Zoe was consistently patient, reassuring and brilliant at explaining everything clearly. No matter how small or complicated the question, she always made sure I understood what was happening and what the next steps were. Communication was outstanding throughout. I almost always received a response the same day, which made a huge difference during what can be a stressful process. Zoe was genuinely caring, attentive and clearly committed to protecting my interests. The purchase involved some tricky issues, including access arrangements and the sewer/conservatory position, but these were handled efficiently, effectively and with real attention to detail. Zoe went above and beyond what I expected and made the whole experience feel far more manageable. Most of my direct contact was with Zoe, but I am also very grateful to Sammy for all the work that was clearly happening behind the scenes to keep everything moving. I honestly do not think I would use anyone other than Hayward Moon in future, and I would especially ask for Zoe again. An exceptional service from start to finish.

I would highly recommend Kerryanne pond. Kerryanne handled the purchase of my new home professionally and kept me informed throughout the whole process She was always approachable, helpful and quick to answer any questions making what could have been a stressful experience much easier. Thankyou for all your hard work. I really appreciate it.